Ahsan ul Kalam’s PEN QURAN (AK-786 Advance Pro) is a very good initiative and a helpful product for people who want an easier way to listen to and learn the Quran. The concept of a digital pen that allows users to touch the Quran and listen to recitation is excellent and beneficial for students, children, and learners.
The overall finishing of the product looks neat, and the presentation is good. However, there are several areas that need improvement.
First, the delivery took almost two weeks, and that too after repeated follow-ups. For online orders, customers expect quicker delivery or at least proper communication about the order status.
Another issue was the missing accessories. Based on product reviews and unboxing videos, the package was expected to include a charger, charging cable, and hands-free headset, but none of these items were included in the box I received. If these accessories are no longer included in the newer version, it should be clearly mentioned before purchase.
Honestly, it also raises the question: how much cost is really being saved by removing these basic accessories? If including them is difficult, they could at least be offered as optional add-ons during checkout, or the package contents should be clearly listed so customers know exactly what they will receive.
Regarding the Quran book, the page cutting was not properly aligned, which affects the reading experience. Although the finishing looks good, the material of the pen and holder feels fragile and may break easily, especially if used by children.
I also noticed an issue with the Tasbeeh feature. The Tasbeeh quality is not good, it is not working properly for me, and the Tasbeeh button appears to be missing, making the feature unusable.
Customer support and product information also need improvement. It is difficult to get clear explanations about the differences between models.
Overall, the idea behind this product is excellent, but improvements in delivery, packaging transparency, durability, and support would make the product much better and more trustworthy for customers.
