Warranty Policy for Ahsan ul Kalam Products

This Warranty Policy explains the coverage, exclusions, and claim process for Ahsan ul Kalam products supported by DANY Technologies.

1. Scope of Warranty

The warranty applies only to hardware products manufactured by DANY Technologies.
A valid warranty card must accompany the product for any warranty claim.

2. Warranty Exclusions

The following are not covered under warranty:

Damage caused by water or moisture.
Physical damage resulting from misuse, mishandling, or accidents.
Damage caused by overcharging or improper use of the device.
Tampering with or removal of the warranty seal.

Important: Repairs performed by any third-party service provider will void the warranty.

3. Accessories

Accessories such as handsfree, cables, and adapters are not included in the warranty coverage.

4. Claim Process

Warranty claims must be made at authorized DANY Customer Care Centers.
Please bring your product along with the warranty card for verification.

5. Support & Service

1-Year Free Repairing Covers technical issues within the first year (subject to warranty terms and exclusions).

4-Years Support Warranty Provides extended technical guidance and assistance beyond the first year.

Note: Coverage depends on product condition and eligibility under warranty terms.

6. Customer Care Centers

Ahsan ul Kalam products are supported by 10 Customer Care Centers across Pakistan for convenient service access.

For further information, please contact our Customer Support team or visit www.ahsanulkalam.com.

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NEED MORE TAFSEERS

I really like using Ahsan ul kalam e quran teacher ak-788 it’s a great tool for learning and understanding the Quran. The teaching style is clear and helpful, but I feel it would become even better if more detailed tafseers were added, especially the ones by Dr. Israr Ahmed and deeper explanations like Sahil Adeem provides. These additions would greatly enhance the overall understanding. Please consider adding them. Thanks!

A dream come true

The best purchase every. I had a dream that i could understand Quran clearly. Masha Allah. This is like a dream come true. The money worth spending every single penny. The best gift u can give urself or ur loved ones. It has soooo many features. And is a solution to every problem. In my every salah i do pray for Ahsan ul kalam team as well.

Gift Edition (AK-788)

Recieved this Beautiful Smart E Quran for the 2nd time Every thing is perfect just digital tasbih is missing in accessories.

Sayed Muzafarsaid from KPK Dir Upper

I need only pen how i can purchased it

Ahsan ul Kalam – PEN QURAN (AK-786 Advance Pro)

Ahsan ul Kalam’s PEN QURAN (AK-786 Advance Pro) is a very good initiative and a helpful product for people who want an easier way to listen to and learn the Quran. The concept of a digital pen that allows users to touch the Quran and listen to recitation is excellent and beneficial for students, children, and learners.

The overall finishing of the product looks neat, and the presentation is good. However, there are several areas that need improvement.

First, the delivery took almost two weeks, and that too after repeated follow-ups. For online orders, customers expect quicker delivery or at least proper communication about the order status.

Another issue was the missing accessories. Based on product reviews and unboxing videos, the package was expected to include a charger, charging cable, and hands-free headset, but none of these items were included in the box I received. If these accessories are no longer included in the newer version, it should be clearly mentioned before purchase.

Honestly, it also raises the question: how much cost is really being saved by removing these basic accessories? If including them is difficult, they could at least be offered as optional add-ons during checkout, or the package contents should be clearly listed so customers know exactly what they will receive.

Regarding the Quran book, the page cutting was not properly aligned, which affects the reading experience. Although the finishing looks good, the material of the pen and holder feels fragile and may break easily, especially if used by children.

I also noticed an issue with the Tasbeeh feature. The Tasbeeh quality is not good, it is not working properly for me, and the Tasbeeh button appears to be missing, making the feature unusable.

Customer support and product information also need improvement. It is difficult to get clear explanations about the differences between models.

Overall, the idea behind this product is excellent, but improvements in delivery, packaging transparency, durability, and support would make the product much better and more trustworthy for customers.

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